PRIVACY POLICY

1. Introduction

Welcome to the Lewiz Agaybi Auto website (“we”, “our”, “us”). This Privacy Policy aims to inform you about how we collect, use, disclose, and protect your personal data when you visit our website www.lewizagaybauto.com (“Site”).

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

2. Data Controller

The data controller is:

Lewiz Agaybi Auto
Address: 4219 boulevard Lévesque Ouest, Laval, H7W 2P9
Email: lagaybi@gmail.com

3. Types of Data Collected

a. Personal Data

We may collect the following types of personal data:

Identification Information: First name, last name, address, phone number, email address.
Vehicle Information: Make, model, registration number, service history.
Payment Information: Credit card details or other payment methods used for transactions.

b. Non-Personal Data

Technical Information: IP address, browser type, operating system, pages visited.
Cookies and Similar Technologies: Use of cookies to enhance your browsing experience.

4. Purposes of Data Processing

We use your personal data for the following purposes:

Service Provision: Manage and execute vehicle maintenance and repair services.
Communication: Respond to your inquiries, inform you about our services, promotions, and news.
Billing and Payment: Process your payments and manage financial transactions.
Site Improvement: Analyze Site usage to enhance its functionality and content.
Legal Compliance: Fulfill legal and regulatory obligations.

5. Legal Basis for Processing

In accordance with the GDPR, we process your personal data based on the following legal grounds:

Performance of a Contract: When you use our services, processing is necessary to perform the contract between you and us.
Consent: When you explicitly consent to certain uses of your data.
Legal Obligations: When processing is necessary to comply with a legal obligation to which we are subject.
Legitimate Interests: For marketing purposes, provided that your rights and freedoms do not prevail.

6. Data Sharing and Disclosure

We do not sell, trade, or transfer your personal data to third parties without your consent, except in the following cases:

Service Providers: Sharing data with third-party service providers who assist us in operating our business and providing services to you (e.g., payment processing, email services).
Legal Obligations: Disclosure required by law, regulation, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

7. Data Security

We implement various security measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. These measures include:

Encryption: Use of SSL encryption protocols to secure online transactions.
Access Controls: Limiting access to personal data to only those employees and service providers who need this information to perform their jobs.
Monitoring and Audits: Regular monitoring of our systems to detect and prevent security breaches.

8. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including to satisfy our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request access to your personal data that we hold.
Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restriction of Processing: You can request the limitation of processing your data in certain cases.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.
Right to Object: You can object to the processing of your personal data for legitimate reasons.

To exercise these rights, please contact us at: lagaybi@gmail.com.

10. Use of Cookies

a. What is a Cookie?

A cookie is a small text file stored on your device when you visit a website. Cookies allow us to remember your preferences and improve your browsing experience.

b. Types of Cookies Used

Essential Cookies: Necessary for the proper functioning of the Site (e.g., managing user sessions).
Performance Cookies: Collect information about how you use the Site to improve its performance.
Functional Cookies: Allow us to remember your preferences (e.g., language, region).
Advertising Cookies: Used to show you relevant advertisements based on your interests.

c. Managing Cookies

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. We encourage you to regularly review this policy to stay informed about how we protect your data.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:

Email: lagaybi@gmail.com
Address: 4219 boulevard Lévesque Ouest, Laval, H7W 2P9

Last Updated: 2024/12/27